Acc Int Class 2013: Assignment 4 - Chapter Review of Chapter 3
Please submit your assignment of Chapter Review (CHAPTER 3) here as Comment.
The last date to upload your assignment is Thursday 3 October 2013 at 10 pm.
Thank you.
Quetion number 13 13. List seven techniques for making ethical decisions across borders. (Obj. 6)
● Broaden your view. Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective. ● A void reflex judgments. Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved otherwise. ● Find alternatives . Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service. ● Refuse business if options violate your basic values. If an action seriously breaches your own code of ethics or that of your firm, give up the transaction. ● Embrace transparency. Conduct all relations and negotiations as openly as possible. ● Don’t rationalize shady decisions . Avoid agreeing to actions that cause you to say, This isn’t really illegal or immoral , This is in the company’s best interest , or No one will find out . ● Resist legalistic strategies . Don’t use tactics that are legally safe but ethically questionable. For example, don’t call agents (who are accountable to employers) distributors (who are not).
Question number 1 Why is intercultural communication increasingly important, and what must business communicators do to succeed?
Because the “global village” predicted many years ago is emerging fast. To succeed in a global market, business communicators will need to become more aware of their own culture and how it differs from others.
Name : Septian Purnomo Putra Student Number : C1L012036
Question Number 6: 6. Name techniques for bridging the gap between cultures and achieving intercultural proficiency?
First techniques is Tolerance, tolerance is attitude in achieving intercultural proficiency. To improve tolerance, you will want to practice empathy . This means trying to see the world through another’s eyes. It means being less judgmental and more eager to seek common.
Second techniques is Saving face, saving face in this case is to keep our image to look perfect in front of people, because Face refers to the image a person holds in his or her social network. Positive comments raise a person’s social standing, but negative comments lower it.
Last techniques is patience. Patience is the ability to endure waiting, delay, or provocation without becoming annoyed or upset, or to persevere calmly when faced with difficulties. Being tolerant also involves patience for bridging the gap between cultures and achieving intercultural proficiency.
Name: Restu Amanda Nur Illahi Student Number: C1L012034
Question Number 4 4. Briefly, contrast high- and low-context cultures. Low-context cultures tend to be logical, analytical, and action oriented In terms of thinking patterns, low-context communicators tend to use linear logic . Low context refers to societies where people tend to have many connections but of shorter duration or for some specific reason. In these societies, cultural behavior and beliefs may need to be spelled out explicitly so that those coming into the cultural environment know how to behave.
High-context cultures are more likely to be intuitive and contemplative. Communicators in high-context cultures pay attention to more than the words spoken. High context refers to societies or groups where people have close connections over a long period of time. Many aspects of cultural behavior are not made explicit because most members know what to do and what to think from years of interaction with each other. Your family is probably an example of a high context environment.
A conclusion may be implied but not argued directly.
Name : Medika Danang Indanto Student Number : C1L012041
Question number 11 : What categories ambiguous expressions should be avoided because they can confuse the readers for whom English is not a first language?
The ambiguous category can make the listener does not understand what we say , it can even be a misunderstanding between the listener and conveys information therefore recommend that no more in use ambiguous . if we are talking about something that is ambiguous with other people but with movement , posture , or facial expressions that should be delivered in accordance with this could result in danger . Information we presented them will be captured with a different perspective by our speaker and will lead to the emergence of different perceptions . It is natural that we commonly use intermediaries in communication with communication devices such as mobile phones by using SMS feature . By simply sending a text message only course we can not know how the body language of people who communicate with us and of course often lead to different perceptions .
Question number 12 : Are there laws forbidding bribery in the United States, and are they effective in stopping corruption?
Answer : Indeed, there are laws that forbid bribery in US, it is considered as an act of criminal under Corrupt Practices Act of 1977. However these laws are not effective against corruption because the law is only applied to US companies only. Therefore, US companies usually at disadvantage position when competing against foreign companies because they refuse to bribe. The Sarbanes-Oxley Act of 2002 is another instrument in the anti-corruption act but American law also allows payments that may ease the way for routine government actions, such as expediting a visa request or tax. In the end, even though the laws are forbidding the bribery and corruption, there are still a lot of compromise and contradiction ( gray area) in the US laws, therefore we need a strong global standard (or law) to separate which are the act of corruption and which are not. Without a proper and clear instrument, the corruption and bribery may not cease to exist
Question number 8 : What should you assume about the level of proficiency in nonnative speakers of English?
Answer : The ability to communicate with people who speak a limited amount of english is actually a skill that can be developed over time with practice. Whether you deal with non-native english speakers often or rarely, this advice will help you to communicate more effectively.
Question Number 7 7. When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer: Because we may not be aware of the right moves to use. Gestures can create very different reactions in different cultures, one must be careful in using and interpreting them. In some societies it is extremely bad form to point one’s finger, as in giving directions. Other hand gestures can also cause trouble. Communications delivered through eye contact, posture, and gestures so is different from the culture in other countries.
Name : Melita Sari NIM : C1L012043 Question number 13: List seven techniques for making ethical decisions across borders? Answer: Making Ethical Decisions Across Borders. 1. Broaden your view. Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective. 2. Avoidreflex judgments. Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved otherwise. 3. F ind alternatives . Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service. 4. Refuse business if options violate your basic values. If an action seriously breaches your own code of ethics or that of your firm, give up the transaction. 5. Embrace transparency. Conduct all relations and negotiations as openly as possible. 6. Don’t rationalize shady decisions . Avoid agreeing to actions that cause you to say, this isn’t really illegal or immoral , this is in the company’s best interest , or no one will find out . 7. Resist legalistic strategies . Don’t use tactics that are legally safe but ethically questionable. for example, don’t call agents (who are accountable to employers) distributors.
Name: Rizki Gigih Apriati Student Number: C1L012013 Question number 13 13. List seven techniques for making ethical decisions across borders. answer: techniques for making ethical decisions across borders 1. Broaden your view. Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective. 2. Avoid reflex judgments. Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved otherwise. 3. Find alternatives . Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service. 4. Refuse business if options violate your basic values. If an action seriously breaches your own code of ethics or that of your firm, give up the transaction. 5. Embrace transparency. Conduct all relations and negotiations as openly as possible. 6. Don’t rationalize shady decisions . Avoid agreeing to actions that cause you to say, This isn’t really illegal or immoral , This is in the company’s best interest , or No one will find out. 7. Resist legalistic strategies . Don’t use tactics that are legally safe but ethically questionable. For example, don’t call agents (who are accountable to employers) distributors (who are not).
Question number 14 Name three groups that benefit from workforce diversity and explain why.
Answer: 1. Consumers. A diverse staff is better able to read trends and respond to the increasingly diverse customer base in local and world markets. Diverse consumers now want specialized goods and services tailored to their needs. 2. Work Teams. Employees today work in teams, team members with different backgrounds may come up with more creative and effective problem-solving techniques than homogeneous teams. 3. Business Organizations. Companies that set aside time and resources to cultivate and capitalize on diversity will suffer fewer discrimination lawsuits, fewer union clashes, and less government regulatory action. Most important, though, is the growing realization among organizations that diversity is a critical bottom-line business strategy to improve employee relationships and to increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Name : Friska Tri Wulandari Student number : C1L012004
Question No 4 : 4. Briefly, contrast high- and low-context cultures.
Answer : Low-context cultures tend to be logical, analytical, and action oriented. Business communicators stress clearly articulated messages that they consider to be objective, professional, and efficient. High-context cultures are more likely to be intuitive and contemplative. Communicators in high-context cultures pay attention to more than the words spoken. They emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.
Name : Muhammad Reza Taufiq Student number : C1L012061
Question No 1 : Why is intercultural communication increasingly important, and what must business communicators do to succeed?
The importance of intercultural communication requires all people to know the basics of panoramic intercultural communication that, because Intercultural communication aimed at creating equality between people from two different cultures. In addition to being taught behavior, communication serves as a tool to promote cultural values to society communicates through oral, written, and non-verbal. success of business communicators determined by a shared understanding among all the people involved in communication activities. The common understanding is affected by the clarity of the message, way messaging, communication behaviors, and situations (place and time) communication, generally use a combination of means of communication (verbal, written and impressions) that allows the absorption of information more easily and clearly
Name: Reny Sarah Ayuningtias Student Number: C1L012017
Question Number: 2 Why is geographical location virtually irrelevant for many activities and services today?
Answer: Geographical location virtually irrelevant for many activities and services today because technological advancements and globalization of the market. - Technological advancements are one of the main reasons that globalization has escalated in the past decade. It’s connected and improved our world. Now due to the advancement of technology and IT revolution, telephones and the internet connect us to people thousands of miles away and have connected people together and widened our view on things and made information more accessible to people. - The globalization of markets means that the expansion and access of businesses to all over the world to reach the needs of the customers internationally. Global brands such as Coca-Cola, Unilever and Nike, Inc. serve as common reference to consumers all over the World. A German company can produce cars in Argentina and then sell them in the Indonesia. Fast food companies open shops around the world almost every day. Globalization lets countries move closer to each other. People, companies and organizations in different countries can live and work together.
Name : Inke Naurita Purwoto Student Number : C1L012049
Question Number 4 : 4. Briefly, contrast high- and low-context cultures ?
Answer : Low context cultures tend to be logical , analytical , and action-oriented . In terms of patterns of thinking , low context communicators tend to use linear logic . They went from point A to point B to point C and finally come to a conclusion .
High context cultures are more likely to be intuitive and contemplative . Communicators in high-context cultures pay attention to more than the words spoken . High context communicators , however , may use the logic of spiral , circling around the topic directly and see it from a lot of tangential or divergent viewpoints . A conclusion may be implied but did not argue directly .
Name : Yanti Oktavia Tampubolon Student Number : C1L012011 Question Number 11 What categories of ambiguous expressions should be avoided because they could confuse readers for whom English is not a first language? Answer : Avoid ambiguous expression is increased by a written message to the audience between cultures, adopting local format, observe the title and rank, use short sentences and short paragraphs, avoid ambiguous expressions, strive for clarity, using correct grammar, and quotes figures carefully . Also try to accommodate readers in the organization, tone, and style.
Question Number 9 : Describe five specific ways you can improve oral communication with someone who speaks another language.
Answer : 1. In improving oral messages, you can learn foreign phrases. Learn from the words of the most easily understood and most frequently used, such as hello, please, yes, no, thank you, I am sorry and goodbye. If you can not speak the language are you someone to talk to, you can use the international language of English. Use simple English and easily understood by foreigners. Speak slowly, and enunciate clearly. 2. Observe eye messages. Be alert to a glazed expression or wandering eyes—these tell you the listener is lost. 3. Encourage accurate feedback. Descriptiveness refers to the use of concrete and specific feedback. Descriptive feedback is more effective than judgmental feedback. This attitude goes a long way in preventing defensive reactions from communicators. 4. Accept blame. If a misunderstanding results, graciously accept the blame for not making your meaning clear. 5. Listen without interrupting. Curb your desire to finish sentences or to fill out ideas for the speaker. Keep in mind that North Americans abroad are often accused of listening too little and talking too much.
Name: Dimas Mohammad Irfan Student Number: C1L012007
Questions number 7: When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer: Because with learning the words for please, yes, and thank you, We can minimize verbal or nonverbal miscommunication. Using gestures may can’t be acceptable. With gestures can create very different reactions in different cultures, one must be careful in using and interpreting them. In some societies it is extremely bad form to point one’s finger, as in giving directions.
Name : Lusiana Aprilianti Student Number : C1L012002
Question number 2 : Why is geographical location virtually irrelevant for many activities and services today?
Answer : Because these days with the advancement in technology makes it easy in the business world, even as far as any distance can all be addressed and dealt with modern technology. So companies in the world can make it easy to communicate from one company to another company in order to establish global market for the betterment of the international business world.
Name : Sasta Anindia Dwi Puspita Sari Student Number : C1L012010
Question number : 10 Describe at least five ways you can improve written communication with someone who speaks another language.
Answer: 1. Consider local styles. You have to learn how documents are formatted and addressed in the intended reader’s country and ecide whether to use your organization’s preferred format or adjust to local styles because every country has their own styles. 2. Observe titles and rank. You should use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people. 3. Use short sentences and short paragraphs. Don't make a long paragraphs because it will be boring. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable. 4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ). 5. Strive for clarity. You have to avoid words that have many meanings. If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up). 6. Use correct grammar. You have to be careful about misplaced modifiers, dangling participles, and sentence fragments. You have to use conventional punctuation. 7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11. 8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the readers. For example, use the indirect strategy for high-context audiences.
Name : Fatima Zakiya Razani Student Number : C1L012045
Question Number 15 :
Describe six tips for improving communication among diverse workplace audiences.
Answer : Below are six tips that can help you and your organization find ways to improve communication and interaction among diverse workplace audience.
1. Seek training. We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences. Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity. Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self. Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions. Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities. Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Question: When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer: because these words are common words that are easily understood and to understand, whereas when using gesture, not everyone interprets these movements with the same meaning
Name : Khamida Lastun Nisa'a Student Number : C1L012019
Question Number 4 4. Briefly, contrast high- and low-context cultures.
Low-context cultures tend to be logical, analytical, and action oriented. Business communicators stress clearly articulated messages that they consider to be objective,professional, and efficient.low-context communicators tend to use linear logic.
High-context cultures are more likely to be intuitive and contemplative. Communicators in high-context cultures pay attention to more than the words spoken. They emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.High-context communicators, however, may use spiral logic , circling around a topic indirectly and looking at it from many tangential or divergent viewpoints.
Name : Bella Chilwana Sharofah Student Number : C1L012050
Question Number 5 How is a stereotype different from a prototype?
Answer : Stereotype different from a prototype when a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Describe six tips for improving communication among diverse workplace audiences.
Answer : 1. Seek training. We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences. Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity. Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self. Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions. Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities. Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Sorry for deleting my post before, bcs i'd answer a false question, thanks
7. When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer :
Because if we use the word please, yes, and thank you a lot of people are familiar and wherever people can be think the word has a good meaning. And if we just use the gesture people can not understand what we mean and the gesture could be interpreted to be a less good meaning. and because our culture is so diverse can be lead to different interpretations if we do not use those words and prefer the gesture.
Name : Theresia Yulinda Pertiwi Student Number : C1L012053
Question number 8 : What should you assume about the level of proficiency in nonnative speakers of English?
answer: in my opinion, my assumptions about the level of non-native speakers of English, ability to speak English is limited communication with other people is actually a skill thatcan be developed over time with practice, one can attempt to try to learn English, understand the purpose of communication with language English, well, wherever arising, directly or indirectly communicate any material that effective conversation. Many English language skills depends on openness to receive, try and practice these skills though not of native speakers of English, the skills will develop over time. Both the non-native speakers of English tried occasionally or often try to communicate with speakers of english, may enhance the ability to confidently communicate with English . All can be to try and this advice will help you to communicate more Effectively.
Question Number 12 Are there laws forbidding bribery in the United States, and are they effective in stopping corruption?
Answer: There are rules that prohibit bribery in the United States, namely in the United States Bribery is a criminal offense, and the American Corporate Officials found guilty are fined and sent to jail, forbids off-the-book bribes, a new global treaty promoted by the Organisation for Cooperation Economics and Development (OECD). This treaty prohibits bribery of foreign government officials. No,they aren’t stopping corruption because because there are cases of corruption that have sprung up in the united states.
Question Number 8 : What should you assume about the level of proficiency in non-native speakers of English?
Answer : English is the international language, but not many people are easy to master. Difficult for non-native speaking English perfectly, fluently and without blemish. Of the events that you watch on TV and heard on the radio, there are a lot of non-native people who spoke English perfectly, perfectly what I mean here is smooth (not dashed), and showed no obvious non-native accent.
English proficiency is limited communication with other people is actually a skill that can be developed over time with practice, one can attempt to try to learn English, understand the purpose of communication with the English language, well, wherever arising, directly or indirectly communicate any material that effective conversation. Try and practice the skills though not of native English speakers, the skills will develop over time. Both non-native English speakers try sometimes or often try to communicate with English speakers. All can be to try and these suggestions will help you to communicate more effectively.
Name: Aryni Freginia Rahmadhani Student Number: C1L012059 Question number 14: Name three groups that benefit from workforce diversity and explain why.
Answer: 1. Consumers Diverse consumer want their specialized goods. They want to deal with companies that appreciate their values, they ask to the companies the partners and staff involved in securing new business as well as delivering the work 2. Work Teams Almost of the employees work in team, and of course the teams member must be from different culture and habbit that can give various problem solutions. 3. Business Organizations In some business organizations, they need the diversity to improve the employee relationships and increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Name : Yuniar Denti Ikrorent W. Number Student : C1L012018
Question Number 3 Describe five major characteristics of culture.
Answer • Learned The people acquire information about the culture by many ways. They learn culture from families, institutions, peers, and media. It is through formal and informal education that the culture is transmitted across generation. The parents provide the early education of their children from the way they live in the family and society. The social influence taken from their friends and relatives including their actual experiences provides the actual learning on a given societal culture. Modern society learns the culture by the formal education from varied levels such as the basic education and tertiary education. • Shared The culture is shared by the social interaction may take in many forms to transmit the beliefs, values and expectation of the human society. The exchange of social ideas may provide understanding and learning the human culture and tradition. The culture works by social dynamism using language, communication technologies and commercial trade. • Based on symbol The communication process uses symbols to identify the given actions, attitudes and behaviors of the people. The social experiences as a whole provides specific communicative symbols along arts, music, literature, history and other forms of societal actions. • Integrated This is known as the various parts of a culture being interconnected. All aspects of a culture are related to one another and to truly understand a culture, one must learn about all of its parts, not only a few. These are the norms of conformity for the human beings to follow in order to meet the psychological and social needs. • Dynamic There is continuous change of culture as new ways of life evolved by the changing conditions of the societal life. There are cultural practices that no longer useful today. All cultures change, otherwise, they would have problems adapting to changing environments. And because cultures are integrated, if one component in the system changes, it is likely that the entire system must adjust.
Question Number 12 : Are there laws forbidding bribery in the United States, and are they effective in stopping corruption?
Answer : Yes, there are. But the law applied only to U.S. companies. It prohibits payments to foreign officials for the purpose of obtaining or retaining business. The laws forbidding bribery in the United States not really effective in stopping corruption. Because corruption is a long chain of crimes, consequently it is difficult to find evidence to investigate or resolve cases of corruption. In addition to the current corruption, seen as a habit. But with the laws forbidding bribery , cases of corruption in the United States can be reduced.
Name : Ijra Dabela Laksono Student Number : C1L012047
Question Number 2 : Why is geographical location virtually irrelevant for many activities and services today?
Answer : Because of technological advancements and the globalization of the market and ,geographic location makes in an attempt to be irrelevant, ie customers want to buy one's way in an area far from home tmpat then he will choose to buy the item he or she wants by way of an order and may not go to the store where the item is available because it is far away and much needed right away
Question Number 1 : Why is intercultural communications increasingly important, nad what must business communicators do to succeed? (Obj. 1)
Answer :
Nowadays Domestic businesses sell their products across borders and seek customers in diverse foreign markets. To be competitive, many organizations form multinational alliances. To succeed in a global market, communicators will need to become more aware of their own culture and how it differs from others as well as how to achieve intercultural proficiency. Nonverbal, oral, and written messages to intercultural audiences.
We may travel abroad for your employer or on your own. Learning more about the powerful effect that culture has on behavior will help you reduce friction and misunderstanding in your dealings with people from other cultures. Before examining strategies for helping you overcome intercultural obstacles, let’s take a closer look at three significant trends:
(a) the globalization of markets,
(b) technological advancements,
(c) an intercultural workforce.
That’s why the intercultural communications was really important to actually engaging many informations under the cultural diversity between foreign market. So, the diversity were not really problematic.
Question 5 How is a stereotype different from a prototype
Answer : When a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Name : Sekar Ardyningrum Student Number : C1L012008
Question number 8 : What should you assume about the level of proficiency in nonnative speakers of English ? (Obj.4)
Answer : The level of nonnative speakers of the English language is a person's ability to communicate with people using the English language, English language skills can be developed over time with practice, so that one is able to increase his confidence in communicating. Many English language skills depends on openness to receive, try and practice these skills though not native speakers of English. This advice will help you to communicate more effectively.
Name: Katherine Handayani Ubwarin Number of student: C1L012033
Qustion number 3: Describe five major characteristics of culture?
Answer: 1. Culture is an adaptive mechanism
Culture is a mechanisms that can adjust. Keberhasila culture is a mechanism for the human species . Culture gives us a huge selective advantage to survive in competition against other forms of life .
2. Culture is learned
Culture is not an instinctive thing , where we have been programmed to know the facts of the culture . Therefore one of the cultural characteristics are acquired through learning . Man is born into the world with nature , the ' hunger ' and ' thirst ' . But they have not meiliki a form of instinctive patterns to be able to satisfy the basic properties . Besides humans at birth is also not equipped with the knowledge about the culture . But they are genetically influenced to study / learn the language and other cultural signs . A baby will be in a place ( here could be said of a family ) , and they grow and learn about the culture as something that they have.
3. Cultures change .
Culture is not something that is constantly fixed ( stacked ) . At the same time that there is a culture , there are signs of a new culture . The signs can be as an addition or subtraction . These signs lead to cultural change . This is due to cultural change and evolve dynamically at any time : cultures are not static . Various aspects of culture and its signs will be knit into a very complex pattern .
4. People usually are not aware of their culture
The way we get along and do everything in our daily walk with natural impressed . Most of us are not aware of the culture . It is caused by humans who are basically very close to the culture and know it very well . People find that everything seems to happen out of nowhere ( biologically inherited ) . And usually people will just realize that the pattern of their behavior is not something that individual when they begin to interact with people from other cultures .
5. We do not know all of our own country
None of the people who know their culture as a whole . In society , there is limited knowledge about the culture of the facts of social class , occupation , religion , and other associations.
Name : Ganjar Pambudi Taruno Student Number C1L012026
Question number 11 What categories of ambiguous expressions should be avoided because they could confuse readers for whom English is not a first language?
Answer : Ambiguous is the condition where the sentence has 2 meaning. Ambiguous must avoided by the writers when he/she sending information to the readers. In this case the writer must concern in using the right grammar,using popular/easy vocabulary,using simple sentence,short paragraph,learning culture where the readers at and knowing the local format. this is some example for the writers to avoided ambiguous. Never using difficult words when sending information to the readers. thanks
NAME : NADIA. MUTIARA NUMBER OF STUDENT : C1L012003
QUESTION :
Describe five major characteristics of culture. (Obj. 2)
ANSWER :
1 . Culture that can be learned . Culture is not only genetically inherited or since birth , but culture can be studied and understood . If you study hard , so that we can find a variety of cultures .
2 . Culture that is logical Logical culture is still in a state which is logical because it is acceptable to human reason . In connection with it should be a culture in the socialization or practice in public life should not be contrary to the human mind . Because culture is what will give you an overview of the social system in question .
3 .Culture is the foundation of personal identity and community Because every behavior and said words or ways a person or society reflects prevailing culture respectively . because culture is created from indigenous customs , and patterns of the environment and therefore reflects the cultural identity.
4 . Culture incorporates the look and not without Myth is one example of the ancestral culture does not seem that in huhubungkan with something that looks , or a certain ethnicity . as a form of cultural artifacts that result from the activities , actions , and the work of all the people in the community in the form of objects or things that can be touched , seen , and documented . While that does not seem like a form of culture in the form of the idea ( ideal form ) such as ideas , ideas , values , norms , rules , and so on that are abstract , can not be felt or touched . The second form is incorporated into the culture in a given society the concept of culture .
5 .That culture is dynamic That culture can be changed according to the times , and the individual bedasarkan , there will be individuals within the culture itself that will introduce new variations in behavior that would eventually become the common property and would later become part of the culture of the way - how true that is shared and uniquely relevant cultural adjustment to achieve a particular environment .
Question number : 9 Describe five specific ways you can improve oral communication with someone who speaks another language.
Answer : ● Learn foreign phrases. In conversations, even when English is used, foreign nationals appreciate it when you learn greetings and a few phrases in their language. Practice the phrases phonetically so that you will be understood. ● Use simple English. Speak in short sentences (under 20 words) with familiar short words. For example, use old rather than obsolete and rich rather than luxurious or sumptuous . Eliminate puns, sports and military references, slang, and jargon (special business terms). Be especially alert to idiomatic expressions that can’t be translated, such as burn the midnight oil and under the weather . ● Speak slowly and enunciate clearly. Avoid fast speech, but don’t raise your voice. Overpunctuate with pauses and full stops. Always write numbers for all to see. ● Observe eye messages. Be alert to a glazed expression or wandering eyes—these tell you the listener is lost. ● Encourage accurate feedback . Ask probing questions, and encourage the listener to paraphrase what you say. Do not assume that a yes, a nod, or a smile indicates comprehension.
Name : Anisa Intan Riandini Student Number : C1L0120040
Question number : 10 Describe at least five ways you can improve written communication with someone who speaks another language.
Aswer : 1. Consider local styles. Learn how documents are formatted and addressed in the intended reader’s country. Decide whether to use your organization’s preferred format or adjust to local styles. 2. Observe titles and rank. Use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people. 3. Use short sentences and short paragraphs. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable. 4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure ). Use action-specific verbs ( purchase a printer rather than get a printer ). 5. Strive for clarity. Avoid words that have many meanings (the word light has 18 different meanings!). If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up). 6. Use correct grammar. Be careful about misplaced modifiers, dangling participles, and sentence fragments. Use conventional punctuation. 7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11. See Figure 3.4 for additional guidelines on data formats. 8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the reader. For example, use the indirect strategy for high-context audiences.
Name : Finandita Putri Alifa Student Number : C1L012025
Question number 10 Describe at least five ways you can improve written communication with someone who speaks another language.
Answer 1. Consider local styles. Learn how documents are formatted and addressed in the intended reader’s country. Decide whether to use your organization’s preferred format or adjust to local styles. 2. Observe titles and rank. Use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people. 3. Use short sentences and short paragraphs. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable. 4. Avoid ambiguous expressions. Include relative pronouns (that, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ),jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ). 5. Strive for clarity. Avoid words that have many meanings (the word light has 18 different meanings). If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up). 6. Use correct grammar. Be careful about misplaced modifiers, dangling participles, and sentence fragments. Use conventional punctuation. 7.Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11. See Figure 3.4 for additional guidelines on data formats. 8.Accommodate the reader in organization, tone, and style. Organize your message to appeal to the reader. For example, use the indirect strategy for high-context audiences.
Name : Widari Faras Wisuda Student Number : C1L012048
Question Number 3 : Describe five major characteristics of culture.
Answer : Cultureis the complex system of values, traits, morals, and customs shared by a society. Significant characteristics of culture include the following:
1. Culture Is Learned. Rules, values, and attitudes of a culture are not inherent. They are learned and passed down from generation to generation.
2. Cultures Are Inherently Logical. The rules in any culture originated to reinforce that culture’s values and beliefs. They act as normative forces.
3. Culture Is the Basis of Self-Identity and Community. Culture is the basis for how we tell the world who we are and what we believe. People build their identities through cultural overlays to their primary culture.
4. Culture Combines the Visible and Invisible. To outsiders, the way we act—those things that we do in daily life and work—are the most visible parts of our culture.
5. Culture Is Dynamic. Over time, cultures change. Changes are caused by advancements in technology and communication, as discussed earlier. Local differences are modified or slowly erased. Change is also caused by events such as migration, natural disasters, and wars.
Question Number 5 How is a stereotype different from a prototype?
Answer :
Intercultural authors Varner and Beamer suggested that it is distinguising between stereotype and prototype because the term stereotype has a negative meaning.
A stereotype is an oversimplified behavioral pattern applied uncritically to groups. The term was used originally by printers to describe identical type set in two frames, hence stereo type . Stereotypes are fixed and rigid. Although they may be exaggerated and overgeneralized beliefs when applied to groups of people, stereotypes are not always entirely false as they often contain a grain of truth.
Prototype describe “mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.” Prototypes, then, are dynamic and change with fresh experience then also usually have a considerable amount of truth in them.
Question Number 5 How is a stereotype different from a prototype?
Answer :
Intercultural authors Varner and Beamer suggested that it is distinguising between stereotype and prototype because the term stereotype has a negative meaning.
A stereotype is an oversimplified behavioral pattern applied uncritically to groups. The term was used originally by printers to describe identical type set in two frames, hence stereo type . Stereotypes are fixed and rigid. Although they may be exaggerated and overgeneralized beliefs when applied to groups of people, stereotypes are not always entirely false as they often contain a grain of truth.
Prototype describe “mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.” Prototypes, then, are dynamic and change with fresh experience then also usually have a considerable amount of truth in them.
Describe six tips for improving communication among diverse workplace audiences.
Answer : Six tips that can help an organization find ways to improve communication and interaction among diverse workplace audience.
1. Seek training. We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences. Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity. Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self. Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions. Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities. Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Name: Bayu Aji Kuncoro Student Number: C1L012029 Question number 14: Name three groups that benefit from workforce diversity and explain why.!
Answer : 1. Consumers Diverse consumer want their specialized goods. They want to deal with companies that appreciate their values, they ask to the companies the partners and staff involved in securing new business as well as delivering the work. 2. Work Teams. Employees today work in teams, team members with different backgrounds may come up with more creative and effective problem-solving techniques than homogeneous teams. 3. Business Organizations In some business organizations, they need the diversity to improve the employee relationships and increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Question Number 2 Why is geographical location virtually irrelevant for many activities and services today?
Answer: Because the location is the important thing when you want to make a business, the strategy place can help you to survive in business, and you no to worry about the costumer in there. because when you in the right spot, the costumer will come to you just by them self
Name : Untung Juan Pambudi Student number : C1L012031
Question No 1 : Why is intercultural communication increasingly important, and what must business communicators do to succeed? Intercultural communication refers to messages transmitted between members of two or more different societies. The increasingly international business world must cope with cultural differences in order to succeed and prosper. To that end, intercultural communication gains enormous importance as individuals from all over the world start to work in the same office. Effective intercultural communication helps firms avoid conflict, prevent misunderstandings, and foster respect. 1. Avoiding Conflict
The workplace grows more diverse every day. People from all over the world, of every possible background, creed and nationality create a highly heterogeneous workforce. Managers can not assume that what they find inoffensive, their subordinates will also. A lack of sensitivity can lead to claims of discrimination or harassment, which costs firms big money. Intercultural communication involves exercising sensitivity and tact to avoid such conflicts.
2. The Inexactitude of Language
Humans develop language to communicate ideas to one another. Still, language represents an imperfect form of communication. Sometimes, words can not accurately convey an idea, because the information might be highly complex. Also, a concept that exists in one culture or language might not be a part of another. The biggest problem of all in language is that a number has an exact value; a word does not. Effective intercultural communication tries to bridge language gaps as best as possible so that everyone at the workplace finds themselves on the same page. 3. Preventing Misunderstandings Given the inexactitude of language, misunderstandings can frequently arise between people from different cultures when they exchange information. Idioms often become lost in translation. For example, the English expression "to shoulder responsibility" translates into Swedish as "be a man for your hat." Intercultural communication does not rely on expressions native to a particular language that could lead to confusion; rather, it relies on clear messages that all parties understand.
Name: Muhammad Ikhwan Arif Student Number: C1L012035
Question Number 5 How is a stereotype different from a prototype?
Answer : Stereotype different from a prototype when a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Question number : 10 Describe at least five ways you can improve written communication with someone who speaks another language.
Answer: 1. Consider local styles. You have to learn how documents are formatted and addressed in the intended reader’s country and ecide whether to use your organization’s preferred format or adjust to local styles because every country has their own styles. 2. Observe titles and rank. You should use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people. 3. Use short sentences and short paragraphs. Don't make a long paragraphs because it will be boring. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable. 4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ). 5. Strive for clarity. You have to avoid words that have many meanings. If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up). 6. Use correct grammar. You have to be careful about misplaced modifiers, dangling participles, and sentence fragments. You have to use conventional punctuation. 7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11. 8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the readers. For example, use the indirect strategy for high-context audiences.
Name : Herdian Probo Jatmiko
ReplyDeleteNIM : C1L012028
Quetion number 13
13. List seven techniques for making ethical decisions across borders.
(Obj. 6)
● Broaden your view.
Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective.
● A void reflex judgments.
Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved
otherwise.
● Find alternatives .
Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service.
● Refuse business if options violate your basic values.
If an action seriously breaches your own code of ethics or that of your firm, give up the transaction.
● Embrace transparency.
Conduct all relations and negotiations as openly as possible.
● Don’t rationalize shady decisions .
Avoid agreeing to actions that cause you to say, This isn’t really illegal or immoral , This is in the company’s best interest , or No one will find out .
● Resist legalistic strategies .
Don’t use tactics that are legally safe but ethically questionable. For example, don’t call agents (who are accountable to employers) distributors (who are not).
Name : Nur Dina Safitri
ReplyDeleteNIM :C1L012046
Question number 1
Why is intercultural communication increasingly important, and
what must business communicators do to succeed?
Because the “global village” predicted many years ago is emerging fast.
To succeed in a global market, business communicators will need to become more aware of their own culture and how it differs from others.
Name : Septian Purnomo Putra
ReplyDeleteStudent Number : C1L012036
Question Number 6:
6. Name techniques for bridging the gap between cultures and
achieving intercultural proficiency?
First techniques is Tolerance, tolerance is attitude in achieving intercultural proficiency. To improve tolerance, you will want to practice empathy . This means trying to see the world through another’s eyes. It means being less judgmental and more eager to seek common.
Second techniques is Saving face, saving face in this case is to keep our image to look perfect in front of people, because Face refers to the image a person holds in his or her social network. Positive comments raise a person’s social standing, but negative comments lower it.
Last techniques is patience. Patience is the ability to endure waiting, delay, or provocation without becoming annoyed or upset, or to persevere calmly when faced with difficulties. Being tolerant also involves patience for bridging the gap between cultures and achieving intercultural proficiency.
Thank’s
Name: Restu Amanda Nur Illahi
ReplyDeleteStudent Number: C1L012034
Question Number 4
4. Briefly, contrast high- and low-context cultures.
Low-context cultures tend to be logical, analytical, and action oriented In terms of thinking patterns, low-context communicators tend to use linear logic .
Low context refers to societies where people tend to have many connections but of shorter duration or for some specific reason. In these societies, cultural behavior and beliefs may need to be spelled out explicitly so that those coming into the cultural environment know how to behave.
High-context cultures are more likely to be intuitive and contemplative. Communicators in high-context cultures pay attention to more than the words spoken.
High context refers to societies or groups where people have close connections over a long period of time. Many aspects of cultural behavior are not made explicit because most members know what to do and what to think from years of interaction with each other. Your family is probably an example of a high context environment.
A conclusion may be implied but not argued directly.
Name : Medika Danang Indanto
ReplyDeleteStudent Number : C1L012041
Question number 11 : What categories ambiguous expressions should be avoided because they can confuse the readers for whom English is not a first language?
The ambiguous category can make the listener does not understand what we say , it can even be a misunderstanding between the listener and conveys information therefore recommend that no more in use ambiguous . if we are talking about something that is ambiguous with other people but with movement , posture , or facial expressions that should be delivered in accordance with this could result in danger . Information we presented them will be captured with a different perspective by our speaker and will lead to the emergence of different perceptions . It is natural that we commonly use intermediaries in communication with communication devices such as mobile phones by using SMS feature . By simply sending a text message only course we can not know how the body language of people who communicate with us and of course often lead to different perceptions .
Name : Shoffan Ma'ruf
ReplyDeleteStudent Number : C1L012057
Question number 12 :
Are there laws forbidding bribery in the United States, and are they
effective in stopping corruption?
Answer :
Indeed, there are laws that forbid bribery in US, it is considered as an act of criminal under Corrupt Practices Act of 1977. However these laws are not effective against corruption because the law is only applied to US companies only. Therefore, US companies usually at disadvantage position when competing against foreign companies because they refuse to bribe. The Sarbanes-Oxley Act of 2002 is another instrument in the anti-corruption act but American law also allows payments that may ease the way for routine government actions, such as expediting a visa request or tax. In the end, even though the laws are forbidding the bribery and corruption, there are still a lot of compromise and contradiction ( gray area) in the US laws, therefore we need a strong global standard (or law) to separate which are the act of corruption and which are not. Without a proper and clear instrument, the corruption and bribery may not cease to exist
Name : Leila Febriani
ReplyDeleteStudent Number : C1L012038
Question number 8 :
What should you assume about the level of proficiency in nonnative
speakers of English?
Answer :
The ability to communicate with people who speak a limited amount of english is actually a skill that can be developed over time with practice. Whether you deal with non-native english speakers often or rarely, this advice will help you to communicate more effectively.
Name: Arina Nurjanah
ReplyDeleteStudent Number: C1L012022
Question Number 7
7. When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer:
Because we may not be aware of the right moves to use. Gestures can create very different reactions in different cultures, one must be careful in using and interpreting them. In some societies it is extremely bad form to point one’s finger, as in giving directions. Other hand gestures can also cause trouble. Communications delivered through eye contact, posture, and gestures so is different from the culture in other countries.
Name : Melita Sari
ReplyDeleteNIM : C1L012043
Question number 13:
List seven techniques for making ethical decisions across borders?
Answer:
Making Ethical Decisions Across Borders.
1. Broaden your view.
Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective.
2. Avoidreflex judgments.
Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved otherwise.
3. F ind alternatives .
Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service.
4. Refuse business if options violate your basic values.
If an action seriously breaches your own code of ethics or that of your firm, give up the transaction.
5. Embrace transparency.
Conduct all relations and negotiations as openly as possible.
6. Don’t rationalize shady decisions .
Avoid agreeing to actions that cause you to say, this isn’t really illegal or immoral , this is in the company’s best interest , or no one will find out .
7. Resist legalistic strategies .
Don’t use tactics that are legally safe but ethically questionable. for example, don’t call agents (who are accountable to employers) distributors.
Name: Rizki Gigih Apriati
ReplyDeleteStudent Number: C1L012013
Question number 13
13. List seven techniques for making ethical decisions across borders.
answer:
techniques for making ethical decisions across borders
1. Broaden your view. Become more sensitive to the values and customs of other cultures. Look especially at what they consider moral, traditional, practical, and effective.
2. Avoid reflex judgments. Don’t automatically judge the business customs of others as immoral, corrupt, or unworkable. Assume they are legitimate and workable until proved otherwise.
3. Find alternatives . Instead of caving in to government payoffs, perhaps offer nonmonetary public service benefits, technical expertise, or additional customer service.
4. Refuse business if options violate your basic values. If an action seriously breaches your own code of ethics or that of your firm, give up the transaction.
5. Embrace transparency. Conduct all relations and negotiations as openly as possible.
6. Don’t rationalize shady decisions . Avoid agreeing to actions that cause you to say, This isn’t really illegal or immoral , This is in the company’s best interest , or No one will find out.
7. Resist legalistic strategies . Don’t use tactics that are legally safe but ethically questionable. For example, don’t call agents (who are accountable to employers) distributors (who are not).
Name : Enggar Wardhana
ReplyDeleteStudent Number : C1L012014
Question number 14
Name three groups that benefit from workforce diversity and
explain why.
Answer:
1. Consumers.
A diverse staff is better able to read trends and respond to the increasingly
diverse customer base in local and world markets. Diverse consumers now want specialized goods and services tailored to their needs.
2. Work Teams.
Employees today work in teams, team members with different backgrounds may come up with more creative and effective problem-solving techniques than homogeneous teams.
3. Business Organizations.
Companies that set aside time and resources to cultivate and capitalize on diversity will suffer fewer discrimination lawsuits, fewer union clashes, and less government regulatory action. Most important, though, is the growing realization among organizations that diversity is a critical bottom-line business strategy to improve employee relationships and to increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Name : Friska Tri Wulandari
ReplyDeleteStudent number : C1L012004
Question No 4 :
4. Briefly, contrast high- and low-context cultures.
Answer :
Low-context cultures tend to be logical, analytical, and action oriented. Business
communicators stress clearly articulated messages that they consider to be objective, professional, and efficient.
High-context cultures are more likely to be intuitive and contemplative. Communicators in high-context cultures pay attention to more than the words
spoken. They emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.
Name : Muhammad Reza Taufiq
ReplyDeleteStudent number : C1L012061
Question No 1 : Why is intercultural communication increasingly important, and
what must business communicators do to succeed?
The importance of intercultural communication requires all people to know the basics of panoramic intercultural communication that, because Intercultural communication aimed at creating equality between people from two different cultures. In addition to being taught behavior, communication serves as a tool to promote cultural values to society communicates through oral, written, and non-verbal.
success of business communicators determined by a shared understanding among all the people involved in communication activities. The common understanding is affected by the clarity of the message, way messaging, communication behaviors, and situations (place and time) communication, generally use a combination of means of communication (verbal, written and impressions) that allows the absorption of information more easily and clearly
Name: Reny Sarah Ayuningtias
ReplyDeleteStudent Number: C1L012017
Question Number: 2
Why is geographical location virtually irrelevant for many activities and services today?
Answer:
Geographical location virtually irrelevant for many activities and services today because technological advancements and globalization of the market.
- Technological advancements are one of the main reasons that globalization has escalated in the past decade. It’s connected and improved our world. Now due to the advancement of technology and IT revolution, telephones and the internet connect us to people thousands of miles away and have connected people together and widened our view on things and made information more accessible to people.
- The globalization of markets means that the expansion and access of businesses to all over the world to reach the needs of the customers internationally. Global brands such as Coca-Cola, Unilever and Nike, Inc. serve as common reference to consumers all over the World. A German company can produce cars in Argentina and then sell them in the Indonesia. Fast food companies open shops around the world almost every day. Globalization lets countries move closer to each other. People, companies and organizations in different countries can live and work together.
This comment has been removed by the author.
ReplyDeleteName : Inke Naurita Purwoto
ReplyDeleteStudent Number : C1L012049
Question Number 4 :
4. Briefly, contrast high- and low-context cultures ?
Answer :
Low context cultures tend to be logical , analytical , and action-oriented .
In terms of patterns of thinking , low context communicators tend to use linear logic . They went from point A to point B to point C and finally come to a conclusion .
High context cultures are more likely to be intuitive and contemplative . Communicators in high-context cultures pay attention to more than the words spoken . High context communicators , however , may use the logic of spiral , circling around the topic directly and see it from a lot of tangential or divergent viewpoints . A conclusion may be implied but did not argue directly .
Name : Yanti Oktavia Tampubolon
ReplyDeleteStudent Number : C1L012011
Question Number 11
What categories of ambiguous expressions should be avoided because they could confuse readers for whom English is not a first language?
Answer :
Avoid ambiguous expression is increased by a written message to the audience between cultures, adopting local format, observe the title and rank, use short sentences and short paragraphs, avoid ambiguous expressions, strive for clarity, using correct grammar, and quotes figures carefully . Also try to accommodate readers in the organization, tone, and style.
Name : Reny Faustina R
ReplyDeleteStudent Number : C1L012039
Question Number 9 :
Describe five specific ways you can improve oral communication
with someone who speaks another language.
Answer :
1. In improving oral messages, you can learn foreign phrases. Learn from the words of the most easily understood and most frequently used, such as hello, please, yes, no, thank you, I am sorry and goodbye. If you can not speak the language are you someone to talk to, you can use the international language of English. Use simple English and easily understood by foreigners. Speak slowly, and enunciate clearly.
2. Observe eye messages. Be alert to a glazed expression or wandering eyes—these tell you the listener is lost.
3. Encourage accurate feedback. Descriptiveness refers to the use of concrete and specific feedback. Descriptive feedback is more effective than judgmental feedback. This attitude goes a long way in preventing defensive reactions from communicators.
4. Accept blame. If a misunderstanding results, graciously accept the blame for not making your meaning clear.
5. Listen without interrupting. Curb your desire to finish sentences or to fill out ideas for the speaker. Keep in mind that North Americans abroad are often accused of listening too little and talking too much.
Name: Dimas Mohammad Irfan
ReplyDeleteStudent Number: C1L012007
Questions number 7:
When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer:
Because with learning the words for please, yes, and thank you, We can minimize verbal or nonverbal miscommunication. Using gestures may can’t be acceptable. With gestures can create very different reactions in different cultures, one must be careful in using and interpreting them. In some societies it is extremely bad form to point one’s finger, as in giving directions.
Name : Lusiana Aprilianti
ReplyDeleteStudent Number : C1L012002
Question number 2 :
Why is geographical location virtually irrelevant for many activities
and services today?
Answer :
Because these days with the advancement in technology makes it easy in the business world, even as far as any distance can all be addressed and dealt with modern technology. So companies in the world can make it easy to communicate from one company to another company in order to establish global market for the betterment of the international business world.
Name : Sasta Anindia Dwi Puspita Sari
ReplyDeleteStudent Number : C1L012010
Question number : 10
Describe at least five ways you can improve written communication
with someone who speaks another language.
Answer:
1. Consider local styles. You have to learn how documents are formatted and addressed in the intended reader’s country and ecide whether to use your organization’s preferred format or adjust to local styles because every country has their own styles.
2. Observe titles and rank. You should use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people.
3. Use short sentences and short paragraphs. Don't make a long paragraphs because it will be boring. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable.
4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ).
5. Strive for clarity. You have to avoid words that have many meanings. If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up).
6. Use correct grammar. You have to be careful about misplaced modifiers, dangling participles, and sentence fragments. You have to use conventional punctuation.
7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11.
8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the readers. For example, use the indirect strategy for high-context audiences.
Name : Fatima Zakiya Razani
ReplyDeleteStudent Number : C1L012045
Question Number 15 :
Describe six tips for improving communication among diverse workplace audiences.
Answer :
Below are six tips that can help you and your organization find ways to improve communication and interaction among diverse workplace audience.
1. Seek training.
We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences.
Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity.
Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self.
Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions.
Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities.
Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Nama: Afif Faishal Fakhri
ReplyDeleteStudent Number: C1L012037
Question:
When interacting with people who do not use your language,
why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer:
because these words are common words that are easily understood and to understand, whereas when using gesture, not everyone interprets these movements with the same meaning
Tnx :)
Name : Khamida Lastun Nisa'a
ReplyDeleteStudent Number : C1L012019
Question Number 4
4. Briefly, contrast high- and low-context cultures.
Low-context cultures tend to be logical, analytical, and action oriented. Business
communicators stress clearly articulated messages that they consider to be objective,professional, and efficient.low-context communicators tend to use linear logic.
High-context cultures are more likely to be intuitive and
contemplative. Communicators in high-context cultures pay attention to more than the words spoken. They emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.High-context
communicators, however, may use spiral logic , circling around a topic indirectly and looking at it from many tangential or divergent viewpoints.
Name : Bella Chilwana Sharofah
ReplyDeleteStudent Number : C1L012050
Question Number 5
How is a stereotype different from a prototype?
Answer :
Stereotype different from a prototype when a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Aji Bagus Panuntun
ReplyDeleteC1L012030
Question Number 15 :
Describe six tips for improving communication among diverse workplace audiences.
Answer :
1. Seek training.
We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences.
Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity.
Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self.
Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions.
Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities.
Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Sorry for deleting my post before, bcs i'd answer a false question, thanks
NAMA : Istnadylla Augita .F.
ReplyDeleteNIM : C1L012052
Question number 7 :
7. When interacting with people who do not use your language, why is it important to learn the words for please, yes, and thank you rather than relying on gestures?
Answer :
Because if we use the word please, yes, and thank you a lot of people are familiar and wherever people can be think the word has a good meaning. And if we just use the gesture people can not understand what we mean and the gesture could be interpreted to be a less good meaning. and because our culture is so diverse can be lead to different interpretations if we do not use those words and prefer the gesture.
This comment has been removed by the author.
ReplyDeleteName : Theresia Yulinda Pertiwi
ReplyDeleteStudent Number : C1L012053
Question number 8 :
What should you assume about the level of proficiency in nonnative
speakers of English?
answer:
in my opinion, my assumptions about the level of non-native speakers of English, ability to speak English is limited communication with other people is actually a skill thatcan be developed over time with practice, one can attempt to try to learn English, understand the purpose of communication with language English, well, wherever arising, directly or indirectly communicate any material that effective conversation. Many English language skills depends on openness to receive, try and practice these skills though not of native speakers of English, the skills will develop over time. Both the non-native speakers of English tried occasionally or often try to communicate with speakers of english, may enhance the ability to confidently communicate with English . All can be to try and this advice will help you to communicate more Effectively.
Name: Hanan Arn Hilda
ReplyDeleteStudent Number: C1L012042
Question Number 12
Are there laws forbidding bribery in the United States, and are they
effective in stopping corruption?
Answer:
There are rules that prohibit bribery in the United States, namely in the United States Bribery is a criminal offense, and the American Corporate Officials found guilty are fined and sent to jail, forbids off-the-book bribes, a new global treaty promoted by the Organisation for Cooperation Economics and Development (OECD). This treaty prohibits bribery of foreign government officials.
No,they aren’t stopping corruption because because there are cases of corruption that have sprung up in the united states.
This comment has been removed by the author.
ReplyDeleteWakhid Bagas P
ReplyDeleteC1L012023
Question Number 8 :
What should you assume about the level of proficiency in non-native
speakers of English?
Answer :
English is the international language, but not many people are easy to master. Difficult for non-native speaking English perfectly, fluently and without blemish. Of the events that you watch on TV and heard on the radio, there are a lot of non-native people who spoke English perfectly, perfectly what I mean here is smooth (not dashed), and showed no obvious non-native accent.
English proficiency is limited communication with other people is actually a skill that can be developed over time with practice, one can attempt to try to learn English, understand the purpose of communication with the English language, well, wherever arising, directly or indirectly communicate any material that effective conversation. Try and practice the skills though not of native English speakers, the skills will develop over time. Both non-native English speakers try sometimes or often try to communicate with English speakers. All can be to try and these suggestions will help you to communicate more effectively.
Name: Aryni Freginia Rahmadhani
ReplyDeleteStudent Number: C1L012059
Question number 14: Name three groups that benefit from workforce diversity and
explain why.
Answer:
1. Consumers
Diverse consumer want their specialized goods. They want to deal with companies that appreciate their values, they ask to the companies the partners and staff involved in securing new business as well as delivering the work
2. Work Teams
Almost of the employees work in team, and of course the teams member must be from different culture and habbit that can give various problem solutions.
3. Business Organizations
In some business organizations, they need the diversity to improve the employee relationships and increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Name : Yuniar Denti Ikrorent W.
ReplyDeleteNumber Student : C1L012018
Question Number 3
Describe five major characteristics of culture.
Answer
• Learned
The people acquire information about the culture by many ways. They learn culture from families, institutions, peers, and media. It is through formal and informal education that the culture is transmitted across generation. The parents provide the early education of their children from the way they live in the family and society. The social influence taken from their friends and relatives including their actual experiences provides the actual learning on a given societal culture. Modern society learns the culture by the formal education from varied levels such as the basic education and tertiary education.
• Shared
The culture is shared by the social interaction may take in many forms to transmit the beliefs, values and expectation of the human society. The exchange of social ideas may provide understanding and learning the human culture and tradition. The culture works by social dynamism using language, communication technologies and commercial trade.
• Based on symbol
The communication process uses symbols to identify the given actions, attitudes and behaviors of the people. The social experiences as a whole provides specific communicative symbols along arts, music, literature, history and other forms of societal actions.
• Integrated
This is known as the various parts of a culture being interconnected. All aspects of a culture are related to one another and to truly understand a culture, one must learn about all of its parts, not only a few. These are the norms of conformity for the human beings to follow in order to meet the psychological and social needs.
• Dynamic
There is continuous change of culture as new ways of life evolved by the changing conditions of the societal life. There are cultural practices that no longer useful today. All cultures change, otherwise, they would have problems adapting to changing environments. And because cultures are integrated, if one component in the system changes, it is likely that the entire system must adjust.
Name : Fina Nugraheni
ReplyDeleteStudent Number : C1L012012
Question Number 12 :
Are there laws forbidding bribery in the United States, and are they effective in stopping corruption?
Answer :
Yes, there are. But the law applied only to U.S. companies. It prohibits payments to foreign officials for the purpose of obtaining or retaining business. The laws forbidding bribery in the United States not really effective in stopping corruption. Because corruption is a long chain of crimes, consequently it is difficult to find evidence to investigate or resolve cases of corruption. In addition to the current corruption, seen as a habit. But with the laws forbidding bribery , cases of corruption in the United States can be reduced.
Name : Ijra Dabela Laksono
ReplyDeleteStudent Number : C1L012047
Question Number 2 :
Why is geographical location virtually
irrelevant for many activities
and services today?
Answer :
Because of technological
advancements and the globalization
of the market and ,geographic location makes in an attempt to be irrelevant, ie customers want to buy one's way in an area far from home tmpat then he will choose to buy the item he or she wants by way of an order and may not go to the store where the item is available because it is far away and much needed right away
Name : Sarah Nur Ramadhani
ReplyDeleteNIM : C1L012016
Question Number 1 : Why is intercultural communications increasingly important, nad what must business communicators do to succeed? (Obj. 1)
Answer :
Nowadays Domestic businesses sell their products across borders and seek customers in diverse foreign markets. To be competitive, many organizations form multinational alliances. To succeed in a global market, communicators will need to become more aware of their own culture and how it differs from others as well as how to achieve intercultural proficiency. Nonverbal, oral, and written messages to intercultural audiences.
We may travel abroad for your employer or on your own. Learning more about the powerful effect that culture has on behavior will help you reduce friction and misunderstanding in your dealings with people from other cultures. Before examining strategies for helping you overcome intercultural obstacles, let’s take a closer look at three significant trends:
(a) the globalization of markets,
(b) technological advancements,
(c) an intercultural workforce.
That’s why the intercultural communications was really important to actually engaging many informations under the cultural diversity between foreign market. So, the diversity were not really problematic.
Name : Fiqri Wibysono
ReplyDeleteStudent Number : C1L012005
Question 5
How is a stereotype different from a prototype
Answer :
When a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Name : Sekar Ardyningrum
ReplyDeleteStudent Number : C1L012008
Question number 8 :
What should you assume about the level of proficiency in nonnative speakers of English ? (Obj.4)
Answer :
The level of nonnative speakers of the English language is a person's ability to communicate with people using the English language, English language skills can be developed over time with practice, so that one is able to increase his confidence in communicating. Many English language skills depends on openness to receive, try and practice these skills though not native speakers of English. This advice will help you to communicate more effectively.
Name: Katherine Handayani Ubwarin
ReplyDeleteNumber of student: C1L012033
Qustion number 3:
Describe five major characteristics of culture?
Answer:
1. Culture is an adaptive mechanism
Culture is a mechanisms that can adjust. Keberhasila culture is a mechanism for the human species . Culture gives us a huge selective advantage to survive in competition against other forms of life .
2. Culture is learned
Culture is not an instinctive thing , where we have been programmed to know the facts of the culture . Therefore one of the cultural characteristics are acquired through learning . Man is born into the world with nature , the ' hunger ' and ' thirst ' . But they have not meiliki a form of instinctive patterns to be able to satisfy the basic properties . Besides humans at birth is also not equipped with the knowledge about the culture . But they are genetically influenced to study / learn the language and other cultural signs . A baby will be in a place ( here could be said of a family ) , and they grow and learn about the culture as something that they have.
3. Cultures change .
Culture is not something that is constantly fixed ( stacked ) . At the same time that there is a culture , there are signs of a new culture . The signs can be as an addition or subtraction . These signs lead to cultural change . This is due to cultural change and evolve dynamically at any time : cultures are not static . Various aspects of culture and its signs will be knit into a very complex pattern .
4. People usually are not aware of their culture
The way we get along and do everything in our daily walk with natural impressed . Most of us are not aware of the culture . It is caused by humans who are basically very close to the culture and know it very well . People find that everything seems to happen out of nowhere ( biologically inherited ) . And usually people will just realize that the pattern of their behavior is not something that individual when they begin to interact with people from other cultures .
5. We do not know all of our own country
None of the people who know their culture as a whole . In society , there is limited knowledge about the culture of the facts of social class , occupation , religion , and other associations.
Name : Ganjar Pambudi Taruno
ReplyDeleteStudent Number C1L012026
Question number 11
What categories of ambiguous expressions should be avoided because they could confuse readers for whom English is not a first language?
Answer :
Ambiguous is the condition where the sentence has 2 meaning. Ambiguous must avoided by the writers when he/she sending information to the readers. In this case the writer must concern in using the right grammar,using popular/easy vocabulary,using simple sentence,short paragraph,learning culture where the readers at and knowing the local format. this is some example for the writers to avoided ambiguous. Never using difficult words when sending information to the readers.
thanks
NAME : NADIA. MUTIARA
ReplyDeleteNUMBER OF STUDENT : C1L012003
QUESTION :
Describe five major characteristics of culture. (Obj. 2)
ANSWER :
1 . Culture that can be learned .
Culture is not only genetically inherited or since birth , but culture can be studied and understood . If you study hard , so that we can find a variety of cultures .
2 . Culture that is logical
Logical culture is still in a state which is logical because it is acceptable to human reason . In connection with it should be a culture in the socialization or practice in public life should not be contrary to the human mind . Because culture is what will give you an overview of the social system in question .
3 .Culture is the foundation of personal identity and community
Because every behavior and said words or ways a person or society reflects prevailing culture respectively . because culture is created from indigenous customs , and patterns of the environment and therefore reflects the cultural identity.
4 . Culture incorporates the look and not without
Myth is one example of the ancestral culture does not seem that in huhubungkan with something that looks , or a certain ethnicity . as a form of cultural artifacts that result from the activities , actions , and the work of all the people in the community in the form of objects or things that can be touched , seen , and documented . While that does not seem like a form of culture in the form of the idea ( ideal form ) such as ideas , ideas , values , norms , rules , and so on that are abstract , can not be felt or touched . The second form is incorporated into the culture in a given society the concept of culture .
5 .That culture is dynamic
That culture can be changed according to the times , and the individual bedasarkan , there will be individuals within the culture itself that will introduce new variations in behavior that would eventually become the common property and would later become part of the culture of the way - how true that is shared and uniquely relevant cultural adjustment to achieve a particular environment .
Name : Uki Agustina
ReplyDeleteStudent number : C1L012024
Question number : 9
Describe five specific ways you can improve oral communication with someone who speaks another language.
Answer :
● Learn foreign phrases. In conversations, even when English is used, foreign nationals appreciate it when you learn greetings and a few phrases in their language. Practice the phrases phonetically so that you will be understood.
● Use simple English. Speak in short sentences (under 20 words) with familiar short words. For example, use old rather than obsolete and rich rather than luxurious or sumptuous . Eliminate puns, sports and military references, slang, and jargon (special business terms). Be especially alert to idiomatic expressions that can’t be translated, such as burn the midnight oil and under the weather .
● Speak slowly and enunciate clearly. Avoid fast speech, but don’t raise your voice. Overpunctuate with pauses and full stops. Always write numbers for all to see.
● Observe eye messages. Be alert to a glazed expression or wandering eyes—these tell you the listener is lost.
● Encourage accurate feedback . Ask probing questions, and encourage the listener to paraphrase what you say. Do not assume that a yes, a nod, or a smile indicates comprehension.
Name : Anisa Intan Riandini
ReplyDeleteStudent Number : C1L0120040
Question number : 10
Describe at least five ways you can improve written communication with someone who speaks another language.
Aswer :
1. Consider local styles. Learn how documents are formatted and addressed in the intended reader’s country. Decide whether to use your organization’s preferred format or adjust to local styles.
2. Observe titles and rank. Use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people.
3. Use short sentences and short paragraphs. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable.
4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure ). Use action-specific verbs ( purchase a printer rather than get a printer ).
5. Strive for clarity. Avoid words that have many meanings (the word light has 18 different meanings!). If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up).
6. Use correct grammar. Be careful about misplaced modifiers, dangling participles, and sentence fragments. Use conventional punctuation.
7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11. See Figure 3.4 for additional guidelines on data formats.
8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the reader. For example, use the indirect strategy for high-context audiences.
Name : Finandita Putri Alifa
ReplyDeleteStudent Number : C1L012025
Question number 10
Describe at least five ways you can improve written communication with someone who speaks another language.
Answer
1. Consider local styles. Learn how documents are formatted and addressed in the intended reader’s country. Decide whether to use your organization’s preferred format or adjust to
local styles.
2. Observe titles and rank. Use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people.
3. Use short sentences and short paragraphs. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable.
4. Avoid ambiguous expressions. Include relative pronouns (that, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ).
Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really
bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ),jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ).
5. Strive for clarity. Avoid words that have many meanings (the word light has 18 different
meanings). If necessary, clarify words that may be confusing. Replace two-word verbs with
clear single words ( return instead of bring back; delay instead of put off ; maintain instead of
keep up).
6. Use correct grammar. Be careful about misplaced modifiers, dangling participles, and
sentence fragments. Use conventional punctuation.
7.Cite numbers carefully. For international trade it is a good idea to learn and use the
metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ).
Always convert dollar figures into local currency. Avoid using figures to express the month
of the year. In North America, for example, June 12, 2011, might be written as 6/12/11,
whereas in Europe the same date might appear as 12.6.11. See Figure 3.4 for additional
guidelines on data formats.
8.Accommodate the reader in organization, tone, and style. Organize your message
to appeal to the reader. For example, use the indirect strategy for high-context audiences.
Name : Widari Faras Wisuda
ReplyDeleteStudent Number : C1L012048
Question Number 3 :
Describe five major characteristics of culture.
Answer :
Cultureis the complex system of values, traits, morals, and customs shared by a society. Significant characteristics of culture include the following:
1. Culture Is Learned. Rules, values, and attitudes of a culture are not inherent. They are learned and passed down from generation to generation.
2. Cultures Are Inherently Logical. The rules in any culture originated to reinforce
that culture’s values and beliefs. They act as normative forces.
3. Culture Is the Basis of Self-Identity and Community. Culture is the basis
for how we tell the world who we are and what we believe. People build their identities through cultural overlays to their primary culture.
4. Culture Combines the Visible and Invisible. To outsiders, the way we act—those things that we do in daily life and work—are the most visible parts of our culture.
5. Culture Is Dynamic. Over time, cultures change. Changes are caused by advancements in technology and communication, as discussed earlier. Local differences are modified or slowly erased. Change is also caused by events such as migration, natural disasters, and wars.
Thank you.
Name : Rizki Amalia
ReplyDeleteStudent Number : C1L012020
Question Number 5
How is a stereotype different from a prototype?
Answer :
Intercultural authors Varner and Beamer suggested that it is distinguising between stereotype and prototype because the term stereotype has a negative meaning.
A stereotype is an oversimplified behavioral pattern applied uncritically to groups. The term was used originally by printers to describe identical type set in two frames, hence stereo type .
Stereotypes are fixed and rigid. Although they may be exaggerated and overgeneralized beliefs when applied to groups of people, stereotypes are not always entirely false as they often contain a grain of truth.
Prototype describe “mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.” Prototypes, then, are dynamic and change with fresh experience then also usually have a considerable amount of truth in them.
Name : Rizki Amalia
ReplyDeleteStudent Number : C1L012020
Question Number 5
How is a stereotype different from a prototype?
Answer :
Intercultural authors Varner and Beamer suggested that it is distinguising between stereotype and prototype because the term stereotype has a negative meaning.
A stereotype is an oversimplified behavioral pattern applied uncritically to groups. The term was used originally by printers to describe identical type set in two frames, hence stereo type .
Stereotypes are fixed and rigid. Although they may be exaggerated and overgeneralized beliefs when applied to groups of people, stereotypes are not always entirely false as they often contain a grain of truth.
Prototype describe “mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.” Prototypes, then, are dynamic and change with fresh experience then also usually have a considerable amount of truth in them.
Name : Fiska Aprily C
ReplyDeleteStudent Number : C1L012060
Question Number 15 :
Describe six tips for improving communication among diverse workplace audiences.
Answer :
Six tips that can help an organization find ways to improve communication and interaction among diverse workplace audience.
1. Seek training.
We can read and learn about workforce diversity and how it can benefit organizations, also we can learn in diversity training program about Intercultural communication, team building, and conflict resolution to improve our skill.
2. Understand the value of differences.
Diversity makes an organization innovative and creative, differences is important because in some problem to find a solution we need to see from a different prespectives, also diversity in problem-solving groups encourages independent and creative thinking From this case we need to see and understand the value from all differences to improve communication and interaction among diverse workplace audience.
3. Don’t expect conformity.
Gone are the days when businesses could say, “This is our culture. Conform or leave.” Paul Fireman, former CEO of Reebok, stressed seeking people who have new and different stories to tell. “And then you have to make real room for them, you have to learn to listen, to listen closely, to their stories. It accomplishes next to nothing to employ those who are different from us if the condition of their employment is that they become the same as us. For it is their differences that enrich us, expand us, provide us the competitive edge.”
4. Learn about your cultural self.
Begin to think of yourself as a product of your culture, and understand that your culture is just one among many. Try to stand outside and look at yourself. Do you see any reflex reactions and automatic thought patterns that are a result of your upbringing? These may be invisible to you until challenged by difference. your culture was designed to help you succeed and survive in a certain environment. Be sure to keep what works and yet be ready to adapt as environments change.
5. Make fewer assumptions.
Be careful of seemingly insignificant, innocent workplace assumptions. Moreover, in workplace discussions don’t assume anything about others’ sexual orientation or attitude toward marriage. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
6. Build on similarities.
Look for areas in which you and others not like you can agree or at least share opinions. Be prepared to consider issues from many perspectives, all of which may be valid. Accept that there is room for different points of view to coexist peacefully. Although you can always find differences, it is much harder to find similarities. Look for common ground in shared experiences, mutual goals, and similar values. Concentrate on your objective even when you may disagree on how to reach it.
Name: Bayu Aji Kuncoro
ReplyDeleteStudent Number: C1L012029
Question number 14:
Name three groups that benefit from workforce diversity and explain why.!
Answer :
1. Consumers
Diverse consumer want their specialized goods. They want to deal with companies that appreciate their values, they ask to the companies the partners and staff involved in securing new business as well as delivering the work.
2. Work Teams.
Employees today work in teams, team members with different backgrounds may come up with more creative and effective problem-solving techniques than homogeneous teams.
3. Business Organizations
In some business organizations, they need the diversity to improve the employee relationships and increase productivity. Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today.
Name: Auro Rahman
ReplyDeleteStudent Number: C1L012032
Question Number 2
Why is geographical location virtually irrelevant for many activities
and services today?
Answer:
Because the location is the important thing when you want to make a business, the strategy place can help you to survive in business, and you no to worry about the costumer in there. because when you in the right spot, the costumer will come to you just by them self
Name : Untung Juan Pambudi
ReplyDeleteStudent number : C1L012031
Question No 1 : Why is intercultural communication increasingly important, and
what must business communicators do to succeed?
Intercultural communication refers to messages transmitted between members of two or more different societies. The increasingly international business world must cope with cultural differences in order to succeed and prosper. To that end, intercultural communication gains enormous importance as individuals from all over the world start to work in the same office. Effective intercultural communication helps firms avoid conflict, prevent misunderstandings, and foster respect.
1. Avoiding Conflict
The workplace grows more diverse every day. People from all over the world, of every possible background, creed and nationality create a highly heterogeneous workforce. Managers can not assume that what they find inoffensive, their subordinates will also. A lack of sensitivity can lead to claims of discrimination or harassment, which costs firms big money. Intercultural communication involves exercising sensitivity and tact to avoid such conflicts.
2. The Inexactitude of Language
Humans develop language to communicate ideas to one another. Still, language represents an imperfect form of communication. Sometimes, words can not accurately convey an idea, because the information might be highly complex. Also, a concept that exists in one culture or language might not be a part of another. The biggest problem of all in language is that a number has an exact value; a word does not. Effective intercultural communication tries to bridge language gaps as best as possible so that everyone at the workplace finds themselves on the same page.
3. Preventing Misunderstandings
Given the inexactitude of language, misunderstandings can frequently arise between people from different cultures when they exchange information. Idioms often become lost in translation. For example, the English expression "to shoulder responsibility" translates into Swedish as "be a man for your hat." Intercultural communication does not rely on expressions native to a particular language that could lead to confusion; rather, it relies on clear messages that all parties understand.
This comment has been removed by the author.
ReplyDeleteName: Muhammad Ikhwan Arif
ReplyDeleteStudent Number: C1L012035
Question Number 5
How is a stereotype different from a prototype?
Answer :
Stereotype different from a prototype when a stereotype develops into a rigid attitude and when it is based on erroneous beliefs or preconceptions, then it should be called a prejudice. Meanwhile prototypes based on objective observations usually have a considerable amount of truth in them.
Name: Luthfi Agasya
ReplyDeleteStudent Number: C1L012055
Question number : 10
Describe at least five ways you can improve written communication
with someone who speaks another language.
Answer:
1. Consider local styles. You have to learn how documents are formatted and addressed in the intended reader’s country and ecide whether to use your organization’s preferred format or adjust to local styles because every country has their own styles.
2. Observe titles and rank. You should use last names, titles, and other signals of rank and status. Send messages to higher-status people and avoid sending copies to lower-rank people.
3. Use short sentences and short paragraphs. Don't make a long paragraphs because it will be boring. Sentences with fewer than 20 words and paragraphs with fewer than 8 lines are most readable.
4. Avoid ambiguous expressions. Include relative pronouns (t hat, which, who ) for clarity in introducing clauses. Stay away from contractions (especially ones like Here’s the problem ). Avoid idioms and figurative clichés ( once in a blue moon ), slang ( my presentation really bombed ), acronyms ( ASAP, for as soon as possible ), abbreviations ( DBA, for doing business as ), jargon ( input, bottom line ), and sports references ( play ball, slam dunk, ballpark figure) . Use action-specific verbs ( purchase a printer rather than get a printer ).
5. Strive for clarity. You have to avoid words that have many meanings. If necessary, clarify words that may be confusing. Replace two-word verbs with clear single words ( return instead of bring back; delay instead of put off ; maintain instead of keep up).
6. Use correct grammar. You have to be careful about misplaced modifiers, dangling participles, and sentence fragments. You have to use conventional punctuation.
7. Cite numbers carefully. For international trade it is a good idea to learn and use the metric system. In citing numbers use figures ( 12 ) instead of spelling them out ( twelve ). Always convert dollar figures into local currency. Avoid using figures to express the month of the year. In North America, for example, June 12, 2011, might be written as 6/12/11, whereas in Europe the same date might appear as 12.6.11.
8. Accommodate the reader in organization, tone, and style. Organize your message to appeal to the readers. For example, use the indirect strategy for high-context audiences.